ART REQUIREMENTS
Please submit your artwork in the following format in
order to maintain standard production time with no
additional art fees. Any other format will be evaluated
and additional time and/or fees may apply.
Acceptable file formats
Adobe®
Illustrator®
.ai or .eps files
300 dpi or higher
Acceptable media CD-ROM disk, 3.5” Floppy, ZIP disk, email (sales@promotekinc.com). Please be sure that the PO # and distributor company name are in the subject line.
All colors in the file must be specified using either
known library (e.g. Pantone®)
or standard colors published in this catalog. Colors
printed on product may or may not match colors assigned
in file (e.g. black and white art used for color
imprint).
ORDERS
:
Orders are accepted via email, fax or hard copy delivery
only. No Phone orders will be accepted.
All artwork, trademarks and designs displayed on products in this catalog are used only as examples of type and quality of imprinting available. They are not intended as a representation of the products, endorsement of the products or in any way associated with the owners of the artwork, designs or trademarks.
PMS COLOR MATCH
PMS color matching is available for $25.00 (G) per color
per order and is only available when printed on a white
background. Exact color match cannot be guaranteed.
PRODUCTION TIME
Standard production time is 7 business days unless
otherwise specified. Production time begins the day
after your order is considered “Production Ready.” For
your order to be considered “Production Ready,” it must
include the following:
Artwork PMS color
Ad copy layout Ship method
Typestyle & size Ship to address
Art
(method sent)
Proof approval
(if requested)
Item description Purchase order #
Phone number Quantity/Price
Fax number Color of item
Special instructions
PAPER PROOFS
Paper proofs will be provided at no charge when supplied
art requires changes. All other requests for faxed paper
proofs or emailed color proofs will result in a $15.00
(G) charge. The order will be considered “Production
Ready” when approval is received.
REORDERS
Please specify your previous PO number and submit a copy
of the artwork for reference when reordering. Any
changes, no matter how minor, will not be considered a
reorder and will be subject to a new set up fee. Artwork
will be kept on file for 24 months.
RETURNS
A written return authorization must accompany any returned merchandise. Any box sent back without this will be returned to sender at the sender’s expense. Please contact the factory to obtain a return authorization.
SHIPPING
Freight charges will be added to the invoice unless otherwise requested.
SAMPLES
Pre-production
$20.00 (G) plus set up fee, item cost and any applicable
running charge.
STANDARD BACKGROUND COLORS
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| Blue | Red | White | Grey | Black |
STANDARD IMPRINT COLORS
|
|
|
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| Black | White | Yellow PMS 012 |
Orange PMS 021 |
Warm Red |
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| Red PMS 711 |
Grey PMS 429 |
Brown PMS 161 |
Blue PMS 287 |
Dark Blue PMS 280 |
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| Navy PMS 289 |
Purple PMS 268 |
Lt. Green PMS 362 |
Drk. Green PMS 349 |
Warranty
All items in catalog quantities come with a 90-day
satisfaction guarantee. Should you not be satisfied with
the product, for any reason, please contact the factory
for a return authorization number. A refund for the
product price will be given for all prior authorized
returned merchandise.